BibTeX:

@article{IJIRSTV1I11155,
     title={E-Helpdesk : Online Helpdesk for College Campus},
     author={Soofian Khatri, Mahavir Devmane, Anand Saundekar, Nikhil Zanzad and Saurabh Jagtap},
     journal={International Journal for Innovative Research in Science & Technology},
     volume={1},
     number={11},
     pages={269--274},
     year={},
     url={http://www.ijirst.org/articles/IJIRSTV1I11155.pdf},
     publisher={IJIRST (International Journal for Innovative Research in Science & Technology)},
}

The current facilities/services of a campus such as requesting for documents, certificates, permissions etc. are fulfilled manually which takes a lot of time. The aim of our project is to develop an E-Help Desk (EHD) for the facilities available in the college campus. This is a web application that can be accessed throughout the campus. Our system can be used to automate the work flow of service requests for the various facilities available in the college campus. This is an integrated system that covers different kinds of sections/departments such as student section, accounts department, exam section, labs, departmental offices etc. Registered users i.e. students will log in to request for service of any of the supported facilities. The different requests will be sent to the concerned facility heads, who are also valid users of the system, who will fulfill the requests. Then the registered users will be notified through email notification about the status of their request.

Attribute aware data aggregation, Dynamic routing protocol, Packet driven timing control algorithm, wireless sensor network